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Cloud Backup

Back up your databases, files and applications in one place
Back up your databases, files and applications in one place
Lost files and system failure can seriously disrupt your business. You need a backup solution that minimises interruptions and resumes normal service swiftly, whenever needed.

HGC Cloud Backup is a one-stop service that backs up your files, databases and a variety of applications – on-premise or in the cloud – automatically and centrally to the cloud. The old silo approach, by which each data type is protected by its own discrete backup solution, is now becoming obsolete.
SUPPORTS AN ARRAY OF APPLICATIONS
Powered by data protection and recovery expert Commvault, HGC Cloud Backup supports an array of applications – from the very latest through to legacy apps such as Informix and Sybase.
HIGHLY-VERSATILE BACKUP SERVICE
Enterprises of any size can take advantage of this highly-versatile backup service by choosing from a subscription or pay-as-you-go model, with no need for any hefty outlay of capital.
BACKUP IN ONE GO
HGC Cloud Backup backs up files, databases and applications in one go – whether on-premise or in the cloud.​
Back up your databases, files and applications in one place
Lost files and system failure can seriously disrupt your business. You need a backup solution that minimises interruptions and resumes normal service swiftly, whenever needed.

HGC Cloud Backup is a one-stop service that backs up your files, databases and a variety of applications – on-premise or in the cloud – automatically and centrally to the cloud. The old silo approach, by which each data type is protected by its own discrete backup solution, is now becoming obsolete.
SUPPORTS AN ARRAY OF APPLICATIONS
Powered by data protection and recovery expert Commvault, HGC Cloud Backup supports an array of applications – from the very latest through to legacy apps such as Informix and Sybase.
HIGHLY-VERSATILE BACKUP SERVICE
Enterprises of any size can take advantage of this highly-versatile backup service by choosing from a subscription or pay-as-you-go model, with no need for any hefty outlay of capital.
BACKUP IN ONE GO
HGC Cloud Backup backs up files, databases and applications in one go – whether on-premise or in the cloud.​

Flexible OPEX model

Now you can subscribe to what you need, when you need it, while reducing the cost of backup infrastructure hardware, software and maintenance.

Automation boosts IT efficiency

An easy-to-use portal helps you establish a schedule and identify the data and servers you want to back up – the system then takes on the task automatically thereafter. Now you can eliminate tedious manual backup chores and get IT manpower working on higher-value tasks.

Improve reliability and security with offsite backup

Automatic backup via the Internet or private data circuit to the cloud ensures swift and reliable recovery of data. In particular, automatic backup to a Tier 3+ data centre minimizes manual work and maximizes security at the same time. All data is encrypted before it leaves your server and remains so while stored in the cloud.

Features & Benefits

Features Benefits
Supports contemporary and legacy applications HGC Cloud Backup supports a wide range of the latest and legacy applications such as Exchange, SharePoint, Oracle, SAP HANA, MSSQL Server, MySQL, Informix, Sybase and others. Please contact us to check on your application’s compatibility.
Remarkable de-duplication and compression capabilities cut costs Cost of storage is further reduced by HGC Cloud Backup’s remarkable de-duplication and compression capabilities from Commvault.
Quick recovery time Commvault’s distributed index mechanism enables users to choose exactly which specific files and directories need to be restored – an approach that allows the process to run at unparalleled high speed.
Self-service backup and restoration via one console Our self-service console enables users to schedule and manage backup remotely anytime, anywhere. The same portal is used to restore data whenever needed.
Dual-centre backup option Customers with extra-stringent requirements for reliability can choose to have backups stored at one of our data centres, while replicated at another for geographical diversity.
Hosted at world-class data centres The HGC Cloud Backup platform is hosted at an HGC data centre, designed according to the TIA-942 tier 3, or higher, standard and accredited with ISO 27001 certification. This ensures high levels of availability and security.
Open-file backup support Our platform even backs up files while they are in use, in order to ensure the very latest version is protected.
Pay-as-you-go model minimises capital investment Our pay-as-you-go model means you pay only for what you use. An affordable monthly fee option is also available for your company to enjoy enterprise-grade data protection managed by a team of technical experts with fixed budget.
24/7 customer service hotline support Our local customer service hotline is ready to help you solve any problem, as it occurs.

Applications supported

MS Exchange 2007 – 2016

Lotus/Domino 8 – 9MS SharePoint 2010 – 2013MS Active Directory 2k3 – 2012Novell GroupwiseDocumentum 6.5SP1 – 7.2SAP HANA SPS9 – SPS12
Others also supported. Simply call to check.

Operating systems supported

Windows Server 2k3sp2 – 2012 R2

Windows XPSP3 – 10Oracle Linux 4.x – 6.xRed Hat Enterprise Linux 4 – 6CentOS 4.x – 7.xUbuntu 9.10 – 16.04SuSE Linux (SLES) 10.x – 12.xDebian 5.x – 8.xHP UNIX 11i v2 – v3

Databases supported

MS SQL Server 2005 – 2016

Oracle 10g R1 – 12cSybase ASE 15.0.3 – 15.7Informix XPS 8.51,11.50,11.70,12.10MySQL 5.1.x – 5.7.xIBM DB2 9.1 – 10.5PostgreSQL 8.2 – 9.2

CONTACT US
We're available Monday to Friday, 9am-6pm
CALL & SUBSCRIBE

HGC Global Communications Limited may, directly or through its affiliated companies, agents and/or business partners1, use my personal data2(“Personal Data”) for direct marketing of the services and/or products as set out below.

Please select the box(es) below to indicate you do not consent to any of the items and HGC Global Communications Limited shall not use the Personal Data for direct marketing

Notes

  1. Business partners include those entities of designated industries having a contractual relationship with HGC Global Communications Limited (please refer to3for details of designated industries).
  2. Personal Data includes any or all of the following : name, gender, telephone number, fax number, postal address, e-mail address, month and year of birth, and the information on usage of telecommunications and related telecommunications value-added services and relevant HGC Global Communications Limited’s account and service number.
  3. Designated industries include telecommunications and related telecommunications value-added services and/or products, concierge services, flowers and hampers, wedding planning services, personal care and beauty, fashion and apparel, supermarket and department stores, household, catering/ food and beverages, hotels and travelling, entertainment and leisure, high-end consumer products, electrical and electronic products, e-commerce and payment platforms, media, insurance, banking and finance, education, stationery and office equipment, real estate and property management, logistics and transportation, social network services, recruitment, charitable and non-profit making organizations.

Remarks
If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.

Why HGC?
HGC Global Communications Limited (HGC) owns one of Hong Kong’s largest fibre-to-the-building networks and world-class international infrastructure, as well as five cross-border routes integrated with three mainland China’s tier-one telecoms operators.
INTERNATIONAL NETWORK
Our international footprint reaches across Asia, Europe, the Middle East, Africa, the US and UK.
HONG KONG-MAINLAND CHINA
Four HGC routes are integrated with all three of mainland China's tier-1 operators in order to help businesses connect offices and factories on both sides of the border.
HONG KONG
HGC owns one of Hong Kong's most extensive optical-fibre backbone networks.
Why HGC?
HGC Global Communications Limited (HGC) owns one of Hong Kong’s largest fibre-to-the-building networks and world-class international infrastructure, as well as five cross-border routes integrated with three mainland China’s tier-one telecoms operators.
INTERNATIONAL NETWORK
Our international footprint reaches across Asia, Europe, the Middle East, Africa, the US and UK.
HONG KONG-MAINLAND CHINA
Four HGC routes are integrated with all three of mainland China's tier-1 operators in order to help businesses connect offices and factories on both sides of the border.
HONG KONG
HGC owns one of Hong Kong's most extensive optical-fibre backbone networks.
Why Hgc